At Glow Scrubs, we believe that everyone should be able to use and enjoy our website without barriers. We are committed to continuously improving the accessibility of glowscrubs.mx
and to providing an inclusive experience for users with different abilities, devices, and contexts.
STANDARDS AND TARGET LEVEL
We strive to comply with the W3C's Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Currently, our conformance status is partially compliant: we have implemented numerous improvements and continue to address outstanding areas.
MEASURES WE APPLY
- Use of semantic HTML, ARIA tags where appropriate, and
logical content order.
- Adequate color contrasts and scalable font sizes.
- Keyboard navigation (no mouse needed) and visible focus states.
- Alternative text on informative images and clear link descriptions.
- Forms with understandable labels, instructions, and error messages.
- Consistent heading structure (H1–H3) to facilitate screen reader use.
- We avoid flickering content and provide feedback for critical actions (add to cart, checkout, etc.).
Continuous review with manual tests and automated tools (e.g., contrast and accessibility validators).
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TECHNICAL COMPATIBILITY
The site is designed to work with the latest two versions of modern browsers (Chrome, Safari, Edge, Firefox) on Windows, macOS, iOS, and Android systems.
While it should work on older browsers, we recommend keeping them updated for the best experience.
Known limitations
Despite our efforts, there may be areas that do not yet fully comply with WCAG 2.1 AA, for example:
- Some promotional images may lack sufficient alternative text.
- Downloadable materials (e.g., PDFs) may not be fully tagged.
- Videos (when present) may require additional captions or transcripts.
We are prioritizing these corrections and appreciate you notifying us of any barriers you encounter.
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FEEDBACK AND CONTACT
If you experience any accessibility difficulties on our site, please contact us; we will respond and seek an accessible alternative to the requested content.
- Email: info@glowscrubs.mx
- Website form / Chat: available on the web (includes WhatsApp support)
- Business hours: Monday to Friday, 9:00 AM–5:00 PM (Mexico local time)
When writing to us, please include: the page URL, a brief description of the problem, and your browser/device.
Our goal is to respond within 5 business days.
Evaluation procedure
This statement is based on:
- Self-assessment by our team using WCAG criteria.
- Automated accessibility analysis tools and manual testing with keyboard and screen reader.
- Continuous improvement based on user feedback.
Date of statement
Last updated: August 27, 2025.
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www.glowscrubs.mx
